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JBL's first concert in Indonesia to be held on September 28, 2023

DEWA19, ARI LASSO, ELLO, COKLAT, UNGU & PAMUNGKAS will perform at the first JBL FESTIVAL "DARE TO LISTEN" festival concert from 5pm to 11pm at Istora Senayan on October 28, 2023.

With a music concert concept that is comfortable, grand, air-conditioned and can relax sitting while enjoying speakers from JBL Pro products themselves that will be attended by Indonesia's top musicians and celebrities - making this event very suitable and anticipated by music fans and audio technology. JBL FESTIVAL "DARE TO LISTEN" will feature a wide range of JBL product lines that can be tested exclusively at Istora Senayan Jakarta on Saturday, October 28, 2023.

Get a free JBL Festival ticket with a minimum purchase of 2.5 million JBL products.

Get a free JBL shopping voucher for every JBL Festival ticket purchase.

Watch a relaxing concert only at JBL Festival! Come and celebrate

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Shipping and Refund

1. Shipping:

All orders ship within the next 1-3 working days after payment confirmation for local (Indonesia) delivery. If you have placed the order over the weekend, the package may not ship until the following Monday of the coming week. No International Deliveries available.

Do note that Sundays, Saturdays, and Public Holidays are non-working days.

2. Returns / Exchanges:

2.1 How do I return or exchange my order?

You request a return within 30 days of receiving your item. If you prefer a refund or exchange, please note the following guidelines:
  • Refunds are only processed if the item is out of stock.
  • Exchanges are possible for items of equal or higher value, with the additional cost covered by the customer.
  • In the case of a damaged product, we will guide you to our service centre for further assistance.
To initiate a return, contact us within 7 days of delivery. The item must be returned within 14 days of delivery. It should be in its original condition, unused, with tags and packaging intact. A receipt or proof of purchase is required for processing the return.

For issues related to delivery errors, we will endeavour to resend the product according to the previous return record.

For any questions or additional information regarding returns or exchanges, please reach out to our customer service team.

2.2 Can I return my speaker to you if I bought them from a retail store?

If you purchased your product through a certified dealer, please follow their listed return policy for any exchanges or returns. If you purchased your product through a certified dealer, please follow their listed return policy for any exchanges or returns.

3. Warranty:

We offer a 1-year Limited Warranty for Manufacturer’s Defects. See details. If you believe you have received a defective product upon arrival, please contact us immediately for further instructions.
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