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Popular Products

NEW RELEASE

Take The Party Anywhere with JBL Partybox Encore Essential

DARE TO
SWITCH UP

77 years of Innovating Sound

Switch up your music game with the all-new JBL TOUR series collection, featuring the world's first smart earbuds case! Get ready for a sound adventure like no other.

JBL OFFICIAL STORE

Dive into unparalleled sonic journeys. Explore the newest JBL audio wonders in Indonesia when you shop online.

WIRELESS SPEAKERS

Marrying timeless audio precision with today's mobility, JBL wireless speakers deliver soundscapes that resonate beyond expectation.

EXPLORE WIRELESS SPEAKERS

HOME AUDIO

Elevate your living spaces with the sound of JBL home audio. Envelop every nook and cranny with sound that's crisp, dynamic, and genuine. Offering unmatched quality at competitive prices, dive back into the heart of your beloved playlists.

DISCOVER HOME AUDIO

HEADPHONES

Tuned for the modern listener, JBL headphones are a beacon of superior performance, lasting build, and forward-thinking aesthetics. Immerse in your personal sound, whether you're sinking into an online playlist or navigating the bustling streets of Indonesia.

BROWSE HEADPHONES

Venture into a world where sound defines the moment. Visit the JBL online store and handpick your next aural gem crafted for Indonesia's refined ears. 


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Shipping and Refund

1. Shipping:

All orders ship within the next 1-3 working days after payment confirmation for local (Indonesia) delivery. If you have placed the order over the weekend, the package may not ship until the following Monday of the coming week. No International Deliveries available.

Do note that Sundays, Saturdays, and Public Holidays are non-working days.

2. Returns / Exchanges:

2.1 How do I return or exchange my order?

You request a return within 30 days of receiving your item. If you prefer a refund or exchange, please note the following guidelines:

  • Refunds are only processed if the item is out of stock.
  • Exchanges are possible for items of equal or higher value, with the additional cost covered by the customer.
  • In the case of a damaged product, we will guide you to our service centre for further assistance.

To initiate a return, contact us within 7 days of delivery. The item must be returned within 14 days of delivery. It should be in its original condition, unused, with tags and packaging intact. A receipt or proof of purchase is required for processing the return.

For issues related to delivery errors, we will endeavour to resend the product according to the previous return record.

For any questions or additional information regarding returns or exchanges, please reach out to our customer service team.

 

2.2 Can I return my speaker to you if I bought them from a retail store?

If you purchased your product through a certified dealer, please follow their listed return policy for any exchanges or returns.

3. Warranty:

We offer a 1-year Limited Warranty for Manufacturer’s Defects. See details here. If you believe you have received a defective product upon arrival, please contact us immediately for further instructions.

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