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JBL Quantum 950 | Special Sound Fest
The JBL Quantum 950 wireless gaming headset delivers immersive JBL Quantum Spatial Sound, realistic 3D audio, and full spatial awareness customizable through the JBL QuantumENGINE, plus an updated Cardioid boom mic and wireless base station. With our most comfortable, ergonomic headset yet, you can keep playing all night long.
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Features JBL Quantum 950 | Special Sound Fest
Hardcore gaming requires quick reflexes, total concentration—and best-in-class gear for the ultimate sound experience during even the longest gaming sessions. The JBL Quantum 950 wireless headset features carbon dynamic 50mm drivers that deliver immersive and realistic JBL Quantum Spatial Sound, Hi-Res Certified Audio, and full spatial awareness with head tracking and noise cancellation. You'll hear every sound your opponents make and know immediately where they are in your immersive 3D sound sphere. With the 6mm Cardioid boom mic, your squad will always hear your instructions loud and clear. Connect seamlessly to any gaming platform via the low-latency 2.4 GHz dongle in the wireless base station, via Bluetooth® 5.3, or wired via the cables provided. The JBL QuantumENGINE delivers gamer-centered audio that you can customize to your own gaming style. Plus, the cables, microphone, ultra-light mesh hammock, and the breathable memory ear cushions are all easily replaceable—by you. Thanks to its replaceable batteries, with up to 25 hours playtime each, you can really play until you drop. Best of all, it's our most comfortable, ergonomic headset yet.
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1. Shipping:
All orders ship within the next 1-3 working days after payment confirmation for local (Indonesia) delivery. If you have placed the order over the weekend, the package may not ship until the following Monday of the coming week. No international deliveries available.
Do note that Sundays, Saturdays, and Public Holidays are non-working days.
2. Returns / Exchanges:
2.1 How do I return or exchange my order?
You request a return within 30 days of receiving your item. If you prefer a refund or exchange, please note the following guidelines:
- Refunds are only processed if the item is out of stock.
- Exchanges are possible for items of equal or higher value, with the additional cost covered by the customer.
- In the case of a damaged product, we will guide you to our service centre for further assistance.
To initiate a return, contact us within 7 days of delivery. The item must be returned within 14 days of delivery. It should be in its original condition, unused, with tags and packaging intact. A receipt or proof of purchase is required for processing the return.
For issues related to delivery errors, we will endeavour to resend the product according to the previous return record.
For any questions or additional information regarding returns or exchanges, please reach out to our customer service team.
2.2 Can I return my JBL Quantum 950 | Special Sound Fest to you if I bought them from a retail store?
If you purchased your product through a certified dealer, please follow their listed return policy for any exchanges or returns.
3. Warranty:
We offer a 1-year Limited Warranty for Manufacturer’s Defects. See details. If you believe you have received a defective product upon arrival, please contact us immediately for further instructions.
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