We love the
sound of
sustainability

We all call the Earth home. So it's important to keep it healthy. Here's how we're doing our part.
Read our sustainability report

We’ve got big goals. They include securing the future of our planet. For you. For us. For everyone. So we're striving to eliminate our manufacturing waste contribution to landfills completely by 2025. Use sustainable packaging for as many of our new products as we can. and offer replaceable batteries that help extend our products’ lives—so you can love them for even longer.

We teamed up with global initiative RE100 to bring 100% renewable energy to our manufacturing plants by 2025. And with our supply chain sustainability engagement platform, Amplify Progress, we’re aiming to reach 100% renewable energy use with our suppliers by 2030.

100% RENEWABLE ENERGY BY 2025

UP TO 90% PCR

We’re using up to 90% post-consumer recycled plastic to build some of the coolest products on the block. Sweet.

PERFECTING PACKAGING

So far, we’ve got 30 products wrapped in lower impact packaging—and we won’t stop there.

REDUCING EMISSIONS

Kami mengurangi emisi perusahaan kami sebesar 13% dari tahun 2019-2021.* Dan itu baru permulaan.

REIMAGINED PACKAGING

Shrinking our packaging means fewer delivery trucks on the road—and lower emissions. Plus, we’re printing with biodegradable soy ink and working to replace plastic packaging with FCS-certified paper.

TWICE-LOVED MATERIALS

We’re starting to build products with up to 90% post-consumer recycled plastic as well as recycled fabric and metal—giving them a new purpose in rocking with you.

REPLACEABLE BATTERIES

We’ve started introducing replaceable batteries for some of our speakers. So if your battery stops holding a charge, you can swap it out to lengthen the life of your product—and keep your carbon footprint smaller.

SHOP WITH LOWER IMPACT

Explore our full lineup of products that keep you listening in sustainable style.

Let’s go

HOW WE GOT HERE

It started with the launch of our first line of Eco speakers. Powerful. Stylish. Iconically JBL. But it wasn't enough. We'd just scratched the surface of change—and now we're pushing for more. Will you join us?

WHAT WE'VE DONE SO FAR

From 2019 to 2021, we lowered our emissions by 13%. That inspired us to keep harnessing renewable energy however we can. Now, we think of every day as a chance to take another, bigger step toward the future we want. So let’s get after it.

SUSTANABILITY RESOURCES

Full Sustainability Report

"Sound Purpose" is our sixth bi-annual sustainability report, showcasing over a decade of transparency in environmental, social, and governance performance.

Learn More

Executive Summary

This summary highlights key points from the full report, establishing our key focus areas and commitments.

Learn More

Materiality Assessment

We identified 17 key ESG topics that matter most to our stakeholders through surveys, benchmarking, and feedback.

Learn More

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Shipping and Refund

1. Shipping:

All orders ship within the next 1-3 working days after payment confirmation for local (Indonesia) delivery. If you have placed the order over the weekend, the package may not ship until the following Monday of the coming week. No International Deliveries available.

Do note that Sundays, Saturdays, and Public Holidays are non-working days.

2. Returns / Exchanges:

2.1 How do I return or exchange my order?

You request a return within 30 days of receiving your item. If you prefer a refund or exchange, please note the following guidelines:

Refunds are only processed if the item is out of stock.
Exchanges are possible for items of equal or higher value, with the additional cost covered by the customer.
In the case of a damaged product, we will guide you to our service centre for further assistance.

To initiate a return, contact us within 7 days of delivery. The item must be returned within 14 days of delivery. It should be in its original condition, unused, with tags and packaging intact. A receipt or proof of purchase is required for processing the return.

For issues related to delivery errors, we will endeavour to resend the product according to the previous return record.

For any questions or additional information regarding returns or exchanges, please reach out to our customer service team.

2.2 Can I return my speaker to you if I bought them from a retail store?

If you purchased your product through a certified dealer, please follow their listed return policy for any exchanges or returns. If you purchased your product through a certified dealer, please follow their listed return policy for any exchanges or returns.

3. Warranty:

We offer a 1-year Limited Warranty for Manufacturer’s Defects. See details. If you believe you have received a defective product upon arrival, please contact us immediately for further instructions.

We love the
sound of
sustainability