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Your audio is
our everything

Sustainability
Find
Your
True
Sound

JBL has always believed that sound should be an open stage. A place of free expression where voices are heard. Without restrictions. Without limitations. That’s why we surface and celebrate the unfiltered self-expression of courageous artists, creators, and performers. BL is here to help you express your true self, so you can experience the joy and excitement of being you.

Our Story

Background Dare To Listen

75 Years of JBL Sound

Clouds Illustration

Built sustainably. For you, our communities, and the planet.

Going Green

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Our Mission
Reducing Our Emissions
Creating Sustainable
Products & Packaging
Seeing Progress
Join us in our journey to protect the planet while bringing you true, unfiltered sound.
Earth

Reducing Our Emissions

As a member of RE100.org and The Climate Pledge, we’re committed to only using renewable energy by 2030, and becoming carbon neutral by 2040. Transparency is important to us, and we’re sharing every step with you through our annual sustainability report — as well as reporting to experts like Ecovadis, CDP and others who are helping us along the way.

Hiking

Creating Sustainable
Products & Packaging

  • In 2020, we launched the JBL Flip 5 Eco edition, our first portable Bluetooth speaker made of 90% recycled plastic.
  • In 2022, we expanded our eco-friendly range with the JBL Go 3 Eco, Clip 4 Eco and Flip Essential 2— built with post-consumer recycled plastic and recycled fabric.
  • Almost all new products feature sustainable packaging, including FSC-certified recycled paper, soy ink printing and zero plastic.
  • Many of our products have been EnergyStar certified.
JBL Product

Seeing Progress

In 2021 and 2022, we received a silver sustainability rating from Ecovadis for our work to support the environment, sustainable procurement, human rights and ethics. And we’re not stopping there.

Sustainability Rating

Join us in our journey to protect the planet while bringing you true, unfiltered sound.

Earth

Reducing Our Emissions

Hiking

As a member of RE100.org and The Climate Pledge, we’re committed to only using renewable energy by 2030, and becoming carbon neutral by 2040. Transparency is important to us, and we’re sharing every step with you through our annual sustainability report — as well as reporting to experts like Ecovadis, CDP and others who are helping us along the way.

Creating Sustainable
Products & Packaging

JBL Product
  • In 2020, we launched the JBL Flip 5 Eco edition, our first portable Bluetooth speaker made of 90% recycled plastic.
  • In 2022, we expanded our eco-friendly range with the JBL Go 3 Eco, Clip 4 Eco and Flip Essential 2— built with post-consumer recycled plastic and recycled fabric.
  • Almost all new products feature sustainable packaging, including FSC-certified recycled paper, soy ink printing and zero plastic.
  • Many of our products have been EnergyStar certified.

Seeing Progress

Progress

In 2021 and 2022, we received a silver sustainability rating from Ecovadis for our work to support the environment, sustainable procurement, human rights and ethics. And we’re not stopping there.

What We Offer

Any way you want to listen, we got you.

Bluetooth
Headphones
Gaming
Home
Specialty
Professional
In Toyota
Car

Bluetooth Speakers

Share more moments with unfiltered sound you can 
take anywhere.

Bluetooth Speakers Section

Headphones & Earbuds

Keep the party personal with a fresh set of headphones. Whatever your vibe, we’ve got your perfect fit.

Headphones & Earbuds Section

Gaming

Dare to dive in with JBL Quantum, player-ready sound that brings every game to life.

Gaming Section

Home Audio

Immerse yourself in your favorite songs, movies, and entertainment in the comfort of your home.

Home Audio Section

Special Audio

High-performance premium loudspeakers, including some of our most iconic and architectural designs.

Speciality Audio Section

Professional

World-class audio solutions for creators, fans and installers. Enjoy distortion-free sound that powers professional spaces, from recording studios to concert venues and sports stadiums.

Professional Section

JBL In Toyota

World-class audio solutions for creators, fans and installers. Enjoy distortion-free sound that powers professional spaces, from recording studios to concert venues and sports stadiums.

Toyota Section

Car Audio

Upgrade your ride with pure JBL sound, and enjoy mile after mile.

Car Audio Section

Team JBL

Ketahui lebih lanjut tanggapan dari para JBL ambassador: siapa mereka, apa yang mereka sukai dan mengapa mereka memutuskan untuk menjadi bagian dari #TeamJBL.

Boy with JBL Headphone
Boy with JBL Headphone
Boy with JBL Headphone

Check Us Out

Join us on social and #DareToListen

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Shipping and Refund

1. Shipping:

All orders ship within the next 1-3 working days after payment confirmation for local (Indonesia) delivery. If you have placed the order over the weekend, the package may not ship until the following Monday of the coming week. No International Deliveries available.

Do note that Sundays, Saturdays, and Public Holidays are non-working days.

2. Returns / Exchanges:

2.1 How do I return or exchange my order?

You request a return within 30 days of receiving your item. If you prefer a refund or exchange, please note the following guidelines:
  • Refunds are only processed if the item is out of stock.
  • Exchanges are possible for items of equal or higher value, with the additional cost covered by the customer.
  • In the case of a damaged product, we will guide you to our service centre for further assistance.
To initiate a return, contact us within 7 days of delivery. The item must be returned within 14 days of delivery. It should be in its original condition, unused, with tags and packaging intact. A receipt or proof of purchase is required for processing the return.

For issues related to delivery errors, we will endeavour to resend the product according to the previous return record.

For any questions or additional information regarding returns or exchanges, please reach out to our customer service team.

2.2 Can I return my speaker to you if I bought them from a retail store?

If you purchased your product through a certified dealer, please follow their listed return policy for any exchanges or returns. If you purchased your product through a certified dealer, please follow their listed return policy for any exchanges or returns.

3. Warranty:

We offer a 1-year Limited Warranty for Manufacturer’s Defects. See details. If you believe you have received a defective product upon arrival, please contact us immediately for further instructions.
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