Tukar Tambah Speaker Rumah Anda dan Dapatkan Penawaran Eksklusif

Suara Hebat untuk Dunia yang Lebih Hebat

  1. Customer membawa produk lama home speaker (merk: JBL/non-JBL) ke toko JBL Store untuk ditukarkan dengan produk JBL Soundbar.
  2. Customer mendapatkan reward dalam bentuk sebagai berikut:
    - Home speaker lama merk JBL : potongan harga sebesar 10 % produk JBL Soundbar dari harga yang berlaku.
    - Home speaker lama merk non-JBL : potongan harga sebesar 5% produk JBL Soundbar dari harga yang berlaku.
  3. JBL bekerjasama dengan SK tes | Sustainable Technology Lifecycle Services melakukan pengeloaan limbah home speaker yang di tukar oleh customer.

1. Program Tukar Tambah JBL hanya berlaku untuk pembelian di toko offline, dari tanggal 1 Juli hingga 30 September 2025.
2. Program ini memungkinkan tukar tambah produk audio merek apa pun dan dalam kondisi apa pun.
3. Mekanisme Promo Tukar Tambah:
•⁠ ⁠Diskon 10% untuk produk audio JBL
•⁠ ⁠Diskon 5% untuk produk audio non-JBL
4. Program ini hanya berlaku untuk pembelian produk JBL Soundbar.
5. Satu produk yang ditukar hanya berlaku untuk satu produk yang dibeli. Namun, tidak ada batasan jumlah produk yang dapat ditukar oleh pelanggan.
6. Program ini berlaku di toko offline resmi JBL.
Untuk melihat lokasi toko, kunjungi: jblstore.co.id/store-location
7. Syarat dan ketentuan dapat berubah sewaktu-waktu tanpa pemberitahuan sebelumnya.
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Shipping and Refund

1. Shipping:

All orders ship within the next 1-3 working days after payment confirmation for local (Indonesia) delivery. If you have placed the order over the weekend, the package may not ship until the following Monday of the coming week. No International Deliveries available.

Do note that Sundays, Saturdays, and Public Holidays are non-working days.

2. Returns / Exchanges:

2.1 How do I return or exchange my order?

You request a return within 30 days of receiving your item. If you prefer a refund or exchange, please note the following guidelines:
  • Refunds are only processed if the item is out of stock.
  • Exchanges are possible for items of equal or higher value, with the additional cost covered by the customer.
  • In the case of a damaged product, we will guide you to our service centre for further assistance.
To initiate a return, contact us within 7 days of delivery. The item must be returned within 14 days of delivery. It should be in its original condition, unused, with tags and packaging intact. A receipt or proof of purchase is required for processing the return.

For issues related to delivery errors, we will endeavour to resend the product according to the previous return record.

For any questions or additional information regarding returns or exchanges, please reach out to our customer service team.

2.2 Can I return my speaker to you if I bought them from a retail store?

If you purchased your product through a certified dealer, please follow their listed return policy for any exchanges or returns. If you purchased your product through a certified dealer, please follow their listed return policy for any exchanges or returns.

3. Warranty:

We offer a 1-year Limited Warranty for Manufacturer’s Defects. See details. If you believe you have received a defective product upon arrival, please contact us immediately for further instructions.
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