Shipping & Returns See Details
EXPLORE JBL GAMING Block Note
Hero Backgruound

TURN UP THE ACTION

Heighten your gaming experience with headsets, mics, and speakers that push the limits of sound.

Discover gaming products
Hero Backgruound

The ultimate gaming sidekick.

Shop all JBL Quantum headsets

Headsets

JBL Quantum 200 Thumbnail
JBL Quantum 200
Rp825.000 Rp1.099.000
JBL Quantum 100 Thumbnail
JBL Quantum 100
Rp562.000 Rp749.000
JBL Quantum 300 Thumbnail
JBL Quantum 300
Rp800.000 Rp1.599.000
JBL Quantum 100X Thumbnail
JBL Quantum 100X
Rp600.000 Rp799.000
JBL Quantum 200 Thumbnail
JBL Quantum 200
Rp825.000 Rp1.099.000

earbuds

JBL Quantum Tws Air Thumbnail
JBL Quantum Tws Air
Rp1.920.000 Rp2.399.000
JBL Quantum Tws Air Thumbnail
JBL Quantum Tws Air
Rp1.920.000 Rp2.399.000

speakers

JBL Quantum Duo Thumbnail
JBL Quantum Duo
Rp2.475.000 Rp3.299.000
JBL Quantum Duo Thumbnail
JBL Quantum Duo
Rp2.475.000 Rp3.299.000

microphones

JBL Quantum Stream Thumbnail
JBL Quantum Stream
Rp1.575.000 Rp2.099.000
JBL Quantum Stream Thumbnail
JBL Quantum Stream
Rp1.575.000 Rp2.099.000
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Shipping and Refund

1. Shipping:

All orders ship within the next 1-3 working days after payment confirmation for local (Indonesia) delivery. If you have placed the order over the weekend, the package may not ship until the following Monday of the coming week. No International Deliveries available.

Do note that Sundays, Saturdays, and Public Holidays are non-working days.

2. Returns / Exchanges:

2.1 How do I return or exchange my order?

You request a return within 30 days of receiving your item. If you prefer a refund or exchange, please note the following guidelines:
  • Refunds are only processed if the item is out of stock.
  • Exchanges are possible for items of equal or higher value, with the additional cost covered by the customer.
  • In the case of a damaged product, we will guide you to our service centre for further assistance.
To initiate a return, contact us within 7 days of delivery. The item must be returned within 14 days of delivery. It should be in its original condition, unused, with tags and packaging intact. A receipt or proof of purchase is required for processing the return.

For issues related to delivery errors, we will endeavour to resend the product according to the previous return record.

For any questions or additional information regarding returns or exchanges, please reach out to our customer service team.

2.2 Can I return my speaker to you if I bought them from a retail store?

If you purchased your product through a certified dealer, please follow their listed return policy for any exchanges or returns. If you purchased your product through a certified dealer, please follow their listed return policy for any exchanges or returns.

3. Warranty:

We offer a 1-year Limited Warranty for Manufacturer’s Defects. See details. If you believe you have received a defective product upon arrival, please contact us immediately for further instructions.
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