×

Info

OK WhatsApp
No Remove Cart

Shop

Sustainability Sustainability

Support

About Us

Contact Us

Certified security payment by Midtrans

  • AES 256
  • PCI DDS
  • ISO 27001

© 2024 Harman International Industries, Incorporated. All rights reserved.

|

If you are using a screen reader and are having problems using this website, please whatsapp 0851-5675-9787 for assistance.
Go to top
×

Simulasi Cicilan Paylater

Kredivo

Simulator

×

Shipping and Refund

1. Shipping:

All orders ship within the next 1-3 working days after payment confirmation for local (Indonesia) delivery. If you have placed the order over the weekend, the package may not ship until the following Monday of the coming week. No International Deliveries available.

Do note that Sundays, Saturdays, and Public Holidays are non-working days.

2. Returns / Exchanges:

2.1 How do I return or exchange my order?

You request a return within 30 days of receiving your item. If you prefer a refund or exchange, please note the following guidelines:
  • Refunds are only processed if the item is out of stock.
  • Exchanges are possible for items of equal or higher value, with the additional cost covered by the customer.
  • In the case of a damaged product, we will guide you to our service centre for further assistance.
To initiate a return, contact us within 7 days of delivery. The item must be returned within 14 days of delivery. It should be in its original condition, unused, with tags and packaging intact. A receipt or proof of purchase is required for processing the return.

For issues related to delivery errors, we will endeavour to resend the product according to the previous return record.

For any questions or additional information regarding returns or exchanges, please reach out to our customer service team.

2.2 Can I return my speaker to you if I bought them from a retail store?

If you purchased your product through a certified dealer, please follow their listed return policy for any exchanges or returns. If you purchased your product through a certified dealer, please follow their listed return policy for any exchanges or returns.

3. Warranty:

We offer a 1-year Limited Warranty for Manufacturer’s Defects. See details. If you believe you have received a defective product upon arrival, please contact us immediately for further instructions.

By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Privacy Policy

$is_testing
$is_manual_shipping
$is_debug
$term: object(WP_Term)#20945 (10) { ["term_id"]=> int(69) ["name"]=> string(14) "Gaming Headset" ["slug"]=> string(14) "gaming-headset" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(69) ["taxonomy"]=> string(11) "product_cat" ["description"]=> string(30) "Sub Category: Headphone Gaming" ["parent"]=> int(68) ["count"]=> int(13) ["filter"]=> string(3) "raw" }
Chat
en_USEnglish
id_IDIndonesian en_USEnglish