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Enjoy Seamless Connectivity with Bluetooth Headphones from JBL

Don’t just listen, experience. At JBL, we have masterfully crafted a range of Bluetooth headphones and headsets that give you quality and flexibility — the absolute best of both worlds. Whether you're a music aficionado, a hard-working professional, or someone who enjoys an active lifestyle, there's a pair of JBL headphones designed just for you. With a selection of Bluetooth options and ones with built-in microphones, enjoy stellar audio quality during favourite tracks and important calls alike.

Unparalleled Audio Clarity Meets Ultimate Convenience

Life never stops, and neither should your music. From sports headphones for working out in the gym and running outdoors to noise-cancelling headphones for enjoying your favourite music on longer commutes, JBL ensures you're always in your zone. By investing in JBL’s Bluetooth headphones, you’re embracing an audio experience that stands second to none.

Explore the diverse collection of headphones and headsets and buy your preferred pair on the JBL online store. These Bluetooth headphones are not just about unparalleled sound; they're about making your life simpler, better, and more connected. So, why compromise when you can have it all? Take a glimpse into the future of sound and make it yours today.

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Shipping and Refund

1. Shipping:

All orders ship within the next 1-3 working days after payment confirmation for local (Indonesia) delivery. If you have placed the order over the weekend, the package may not ship until the following Monday of the coming week. No International Deliveries available.

Do note that Sundays, Saturdays, and Public Holidays are non-working days.

2. Returns / Exchanges:

2.1 How do I return or exchange my order?

You request a return within 30 days of receiving your item. If you prefer a refund or exchange, please note the following guidelines:
  • Refunds are only processed if the item is out of stock.
  • Exchanges are possible for items of equal or higher value, with the additional cost covered by the customer.
  • In the case of a damaged product, we will guide you to our service centre for further assistance.
To initiate a return, contact us within 7 days of delivery. The item must be returned within 14 days of delivery. It should be in its original condition, unused, with tags and packaging intact. A receipt or proof of purchase is required for processing the return.

For issues related to delivery errors, we will endeavour to resend the product according to the previous return record.

For any questions or additional information regarding returns or exchanges, please reach out to our customer service team.

2.2 Can I return my speaker to you if I bought them from a retail store?

If you purchased your product through a certified dealer, please follow their listed return policy for any exchanges or returns. If you purchased your product through a certified dealer, please follow their listed return policy for any exchanges or returns.

3. Warranty:

We offer a 1-year Limited Warranty for Manufacturer’s Defects. See details. If you believe you have received a defective product upon arrival, please contact us immediately for further instructions.
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