TERMS & CONDITIONS

  • Promo JBL Festival 2024 berlaku mulai tanggal 17 Agustus – 15 Oktober 2024.
  • Promo JBL Festival 2024 terbuka untuk semua Pembelian produk JBL category Lifestyle (termasuk produk Quantum) & Harman Kardon senilai minimum Rp 3.000.000 dalam 1x transaksi dalam 1 invoice yang sama dan tidak berlaku kelipatan.
  • Promo JBL Festival 2024 berlaku di toko-toko sebagai berikut:
    • JBL Official Offline Store
    • Official Online Store JBL E-Shop  (jblstore.co.id)
    • De'sound Official Offline Store 
    • Official Online Store JBL E-commerce (Shopee, Tokopedia, Blibli, Zalora, Akulaku, Tiktok, Lazada)
  • Minimal pembelanjaan produk JBL & Harman Kardon senilai Rp. 3.000.000 akan mendapatkan gratis 1 tiket JBL Festival 2024 category Gold.
  • Minimal pembelanjaan produk JBL & Harman Kardon senilai Rp. 5.000.000 akan mendapatkan gratis 1 tiket JBL Festival 2024 category Festival.
  • Minimal pembelanjaan produk JBL & Harman Kardon senilai Rp. 7.500.000 akan mendapatkan gratis 1 tiket JBL Festival 2024 category VIP.
  • Klaim tiket hanya berlaku untuk domisili DKI Jakarta, Tangerang, Banten, Jawa Barat (Bogor, Depok, Bekasi, Bandung, Cirebon)
  • Customer hanya mendapatkan tiket untuk 1 hari JBL Festival 2024. Tiket akan diberikan random dan customer tidak bisa memilih hari.
  • Hadiah tidak dapat ditukar, dipindahtangankan, dan tidak dapat diuangkan.
  • Dengan melakukan registrasi promo JBL Festival 2024, Customer setuju untuk mendaftarkan diri sebagai member JBL dan memiliki akun JBL.
  • JBL Indonesia berhak melakukan pembatalan hadiah langsung kepada customer jika terindikasi adanya penyalahgunaan, kecurangan, manipulasi, dan/atau ketidaksesuaian dengan syarat dan ketentuan yang berlaku.
  • JBL Indonesia's decision is final and inviolable.
  • Customer yang memenuhi syarat dan ketentuan akan dihubungi oleh admin Whatsapp akun resmi JBL Indonesia dengan nomor 085156759787 dan Email resmi JBL ([email protected]) untuk perincian pengiriman tiket JBL Festival 2024.
Go to top
×

Simulasi Cicilan Paylater


Kredivo

Simulator

×

Shipping and Refund

1. Shipping:

All orders ship within the next 1-3 working days after payment confirmation for local (Indonesia) delivery. If you have placed the order over the weekend, the package may not ship until the following Monday of the coming week. No International Deliveries available.

Do note that Sundays, Saturdays, and Public Holidays are non-working days.

2. Returns / Exchanges:

2.1 How do I return or exchange my order?

You request a return within 30 days of receiving your item. If you prefer a refund or exchange, please note the following guidelines:
  • Refunds are only processed if the item is out of stock.
  • Exchanges are possible for items of equal or higher value, with the additional cost covered by the customer.
  • In the case of a damaged product, we will guide you to our service centre for further assistance.
To initiate a return, contact us within 7 days of delivery. The item must be returned within 14 days of delivery. It should be in its original condition, unused, with tags and packaging intact. A receipt or proof of purchase is required for processing the return.

For issues related to delivery errors, we will endeavour to resend the product according to the previous return record.

For any questions or additional information regarding returns or exchanges, please reach out to our customer service team.

2.2 Can I return my speaker to you if I bought them from a retail store?

If you purchased your product through a certified dealer, please follow their listed return policy for any exchanges or returns. If you purchased your product through a certified dealer, please follow their listed return policy for any exchanges or returns.

3. Warranty:

We offer a 1-year Limited Warranty for Manufacturer’s Defects. See details. If you believe you have received a defective product upon arrival, please contact us immediately for further instructions.
$is_testing
$is_manual_shipping
$is_debug
$term: object(WP_Term)#16481 (10) { ["term_id"]=> int(69) ["name"]=> string(14) "Gaming Headset" ["slug"]=> string(14) "gaming-headset" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(69) ["taxonomy"]=> string(11) "product_cat" ["description"]=> string(30) "Sub Category: Headphone Gaming" ["parent"]=> int(68) ["count"]=> int(15) ["filter"]=> string(3) "raw" }
Chat
en_USEnglish